How soon will I get my money?

Processing and payment of bottle refunds typically take 24 to 48 hours after pickup (excluding Sundays and Statutory Holidays). However, we request clients to allow up to 7 days to receive refunds, as we sometimes experience a surge in demand causing delays. Contact us if you do not receive your refunds after 7 days. Please note that the Cheque refund process takes longer than the e-transfer refund process.